Mar 29 2013
Charter to the Rescue?, Part 2
I really didn’t expect there to be a second edition to my Charter to the Rescue? post, but things haven’t been going well with my cable.
The problem with my cable signal has deteriorated even further. It’s down almost all day now. It used to be for a few hours. Now it’s down for at least 18 hrs a day.
I managed to contact Charter’s Corporate Escalation Team and they recently contacted the local Technical Supervisor. I’m hoping he or she will be able to get involved and see to it that the problem is fixed. It’s been an ongoing problem for two months now. I’ve had a half-dozen tech visits. You’d think they would have figured it out by now. I’m hopeful they will, however.